The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

UserTesting’s Janelle Estes on using human insight to create memorable experiences

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Scaling to Day

i seen a world where, if you think about the way that we r consuming information, this is a real strong pivot to short arm bidio content. A idea of sitting down and being able to connect with your customers as you drink your coffee in the morning,. whatare the most viewed little vid snippets of your customers? I mean, it's kind of crazy, but an i use this analogy and peproa like, oh my gosh, what are you talking about? To know?

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