The leader is like the person riding in the front car of that roller coaster. The tough thing about leading is that you have to not only manage your own emotions, but also the emotions of other people who are at different phases of transition. So spiritual practices, I think, really make a difference. And then with regularity, Ron Heifetz has this metaphor, getting to the balcony where you're taking stock and being able to sort of make sense of the world.

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