AI and B2B Customer Journey Signals - with Carlos Quezada of Hewlett Packard Enterprises
The AI in Business Podcast
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Cognitive AI and Chat TPT: The Future of Customer Experience
I think it's something I know folks are asking themselves a lot inside customer experience and outside, whether you're in the B2B space or something a little bit more sector-specific financial services, retail, etc. Even for all that it's automating, it's going to be providing a lot of alternatives rather than just closing off loopholes on very repetitive tasks. We've actually taken our digital engagement map and we've actually personified it with an animated character named Steve. You can click on the content and then you get it on your mobile phone, you get it via email or through your portal.
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