Customer First: Creating Data-Driven Products with a Human Touch by Deliveroo VP of Product
The Product Podcast
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We Are Deliver - It's Not Enough to Build Great Products
We know to surface level what our users care about, but frankly, it's not enough. What is the incremental demand that we can generate? And finally, for our riders, they care about flexible work, attractive earnings and security. So much so we've a programme which is called we are delivery. We are deliver allows every single one of our employees to put themselves in the shoes of a customer or writer out delivering orders. It lets them deal with trying to handle orders on a tablet in the middle of a ervice on a friday night in a restaurant,. Or handling customer caracal as live as they come in. A few years ago, as part of this i was
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