
Lean for Product Managers by Amazon Sr PM
The Product Podcast
00:00
Product Managment - Customer Obsession
Businesses should seek continuous improvement out of respect for humanity and to serve their customers better. Alexis has a slogan called the relentless pursuit of perfection. The next is genba first. And gemba is a japanese word that means the place of work. Toora would say that the greatest value is being performed at the job siht, by the person who is doing the work.
Transcript
Play full episode