How to Create an Inclusive Digital Experience
Banking Transformed with Jim Marous
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Do You Have a Customer Accessibility Help Desk?
F fidelity conducted research into the accessibility and readability of web sites from some of the top national and committee banks. The average reading oage all these sits is 19 years old, yet content is written to 12-14. Most people don't know what alternative text is; just by taking a few moments to add meaningful alternative text can really make a difference on somebody's overall experience on the web side.
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