The Importance of Cultural Contagion

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The idea so much at work is everyone knows everything, he says. "If you choose not to decide, you've still made a choice" He thinks middle managers have been given short shrift in the workplace. The most important thing we can do right now as institutions is acknowledge who gets the joy and responsibility of leading people.

Bill Schaninger explains why middle managers are critical to an organization’s success—and shares powerful principles for better leading.

— YOU’LL LEARN —

1) Why middle managers are often underappreciated

2) The number one thing middle managers should be doing

3) The simple secret to retaining top talent

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— ABOUT BILL —

Bill Schaninger is a senior partner in McKinsey's Philadelphia office. He advises CEOs, government ministers, and senior executives on organizational health and improvement. He is McKinsey's expert on the power of culture, values, and leadership in improving business outcomes. He holds an MS and PhD in management from Auburn University and an MBA and Bachelor of Business Administration from Moravian College. He is a coauthor of Beyond Performance 2.0.

• Book: Power to the Middle: Why Managers Hold the Keys to the Future of Work

• Article: "Help your employees find purpose—or watch them leave" with Naina Dhingra

• Email: Bill.Schaninger@gmail.com

• LinkedIn: Bill Schaninger Ph.D.

— RESOURCES MENTIONED IN THE SHOW —

• Past episode: 150: Expressing Radical Candor with Kim Scott

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