
118. Rob van den Heuvel, CEO, Sendcloud - The path to profitability - the key is increasing efficiency!
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Changes in Operations, Product, Customer Success, and Sales
This chapter covers the changes made in the company's operations, product, and sales departments, including outsourcing work, reducing team sizes, and prioritizing effective management in smaller teams. They also discuss the hiring process for sales reps and the need for a consistent lead flow.
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