The Problem With Moderating Stack Exchange and Reddit

Stake exchange and Reddit are both victims of their own success. But they're also, I don't know how to phrase this, a victim of the volunteer labor that helped build them into what they are. In terms of like the moderators who are moderating both of those platforms, because part of the complaint in the Reddit strike is that the moderators are using tools that are now no longer going to be able to hit those APIs. The issue there was an issue of poor communication between stack exchange and the community at large as well as a history of not living up to the promises that they've made to the moderators.