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13min chapter
Abstractions and implementations
Ship It! Cloud, SRE, Platform Engineering
Bridging the Communication Gap
This chapter emphasizes the crucial need for effective communication between technical teams and business stakeholders, advocating for a shared understanding of goals and customer needs. It highlights the value of collaboration, storytelling, and interpersonal skills in enhancing product success while cautioning against an over-reliance on quantifiable metrics. The discussion also addresses cultural challenges within the tech industry and the importance of equipping non-technical staff with the tools they need for operational efficiency.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode