
The Promise and Peril of ChatGPT in Banking Part 1
Banking Transformed with Jim Marous
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Chat GPT and Gen. Of AI Can Prompt Questions Back to the Customer
The interactivity of building a model that is really, really concisely understanding where that person is. There's no two customers that are exactly alike. We know people don't like talking about medical problems and financial problems with anybody. The tests are already 100% clear. People would more want to disclose psychological issues,. Medical issues to a AI system that is dialoguing interacting with them than any human being to a high percentile.
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