Managing Customer Expectations in Busy Bars and Restaurants

Adam, Joanna, and Zach discuss the balancing act between bars serving good drinks quickly in a more frenetic environment, versus a slower pace of service with a more chill atmosphere, as well as what some of the causes of slower service might be. Plus, they discuss their personal IPA Mount Rushmores and answer a listener question about the drinks they turn to for celebrations and special occasions. Please remember to subscribe to, rate, and review VinePair on Apple Podcasts, Spotify, or wherever you get your episodes, and send any questions, comments, critiques, or suggestions to podcast@vinepair.com. Thanks for listening, and be well.

Zach is reading: Why Do Some Restaurants Only Seat Full Parties?

Joanna is reading: The Mount Rushmore of IPAs, According to 8 Beer Experts

Adam is reading: Building Faster Rounds — and Better Drinks — With Attaboy’s Haley Traub

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