4min chapter

From the New World cover image

Sam Woods: Machine Learning Will Return Us to Creativity

From the New World

CHAPTER

How to Automate Customer Reviews

In 2015, this was all the rage in Silicon Valley. You have a guy who's basically responsible for reading all the customer reviews and summarizing it. So you can do just using like Zapier or make.com and just all you're doing is streaming together with the TCLs and web hooks in a long string of sequences. And then open AI will spit back an output that has read through, so to speak, all the reviews, whatever can fit in a context window. All you do is just trigger it.

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