The Innovation Show cover image

Marty Cagan - Empowered: Ordinary People, Extraordinary Products

The Innovation Show

CHAPTER

The Mindset of the Leaders

Everybody today is a technology business, whether they want to be or not. And this gets to that mindset point we were talking about earlier, but now we're talking really about the mindset of the leaders. Boeing outsourced their flight control software which led on sadly to tragically the deaths because planes crashed in the world. Southwest Airlines was founded by an amazing leader who just created a distinct customer experience.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner