“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies cover image

Patty McCord Thinks HR People Are Business People

“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

CHAPTER

The Concept of Feedback and Effective Approaches

This chapter explores the concept of feedback, emphasizing its role in improving individuals and benefiting the company and customer. It discusses the importance of providing specific suggestions for improvement and highlighting the consequences of actions, while discouraging shame and guilt-tripping as ineffective feedback approaches.

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