
Why Swiggy's marketplace for therapists & tarot card readers is much more than a side hustle
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Swiggy's New Venture: From 'Minis' to 'Ping' - A Service Marketplace Revival
This chapter explores Swiggy's reintroduction of its service marketplace, now named 'Ping', which connects users to verified professionals such as therapists and tarot card readers. It highlights the changes in strategy from the original concept 'Minis', focusing on a commission model and managed marketplace to improve customer engagement and differentiate from competitors.
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