AI in Financial Services Podcast cover image

Bringing AI to the Onboarding Process - with Sarah Welch of Curinos

AI in Financial Services Podcast

00:00

The Importance of Data in the Bank Account Opening Process

The friction exists in how do I make it as easy as possible for you to provide the documentation that enables me to make sure that you are, you know, a good citizen and good standing? And that historically has been a pretty onerous process. The digital opening process is getting very good; we're missing out on empathetic stimuli response data from intermediate interactions post account opening. That's where product improvements and process improvements in the digital opening process are being made.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app