The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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How to Set Flow Apart

The ideal future for flow is that you'll have built a tool that gets more powerful, the less that people need to use it. I think what we're seeing now because so much capital is poured into the space is that there's a lot of companies that are just incentivized to out ship each other. And my experience is just absolutely no way to do that and have it be a consistently high quality product That doesn't end up feeling bloated over time.

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