Customer-Centric Innovation and Strategic Marketing Planning

11min Snip

00:00

Play full episode

Summary

Transcript

Episode notes

The chapter emphasizes the importance of gathering customer feedback and needs to drive innovation within the product team. It discusses the evolution of marketing strategies as a company grows, stressing the significance of internal marketing alignment. Additionally, the chapter delves into the strategic planning process for product bundles, tailored ad content, and the execution of key campaigns for various occasions.

Creative is great, but… If it doesn’t drive performance, what are you doing?

Take it from Therabody CMO, John Solomon, the mastermind pioneering Theragun from a one-product wonder into a multi-pronged company intent on expanding its product offerings, when he says, all creative must push performance.

He dives into the complexities of driving business as a company with a high ticket, infrequently purchased item, and explains how expanding into new verticals is key to sustained growth. He and Daniel also discuss all the dirty deets about the value of great packaging design, the trap of over-targeting your audience, how to integrate brand awareness, and the best tactics for driving bottom-of-the-funnel campaigns.

And later, John shares the unique challenges of creating products for different consumer types and reveals his unique perspective on the role of creative in selling product.

Black Crow helps Shopify brands get more value out of their existing tech stack by using AI to uncover patterns that can fuel performance. You can sustainably grow your email/SMS lists, efficiently retarget on Meta, and start seeing additional revenue that you would have otherwise missed in paid marketing and abandonment flows. Visit the link for more information.

00:00:22 - From Political Science to Marketing Chief

00:03:26 - Marketing's Role in Driving Business Goals

00:09:21 - Incorporating Customer Voice in Marketing

00:15:32 - Budget Split: Awareness vs. Consideration vs. Funnel

00:22:05 - Products Built for Consumers

00:27:37 - Importance of Internal Marketing Strategies

00:28:37 - Marketing Products to New Audiences

00:32:17 - Valentine's Day Campaign Planning Timeline

00:39:00 - Always Think About Marketing Performance

Check Out Therabody:

Website: https://www.therabody.com

Follow John: