
Smart Care’s Tenets of Scalable Service Success
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The Evolution of Career Progression in Service
Today's talent isn't just about dollars the way it once was, there's these other elements and one of those is they want to know what that progression could look like. So we work with their managers on kind of a development that's customized that we track in our LMS systems. We have allowed technicians become district field sales representatives. And then finally, there's a subset of technicians that just want to go into field service operations.
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