3min chapter

Read to Lead Podcast cover image

480: The Case for Good Jobs with Zeynep Ton

Read to Lead Podcast

CHAPTER

The Cost of Low Pay and High Turnover

Low pay and high turnover is not necessary to compete in low cost services. Even in low cost retail, there's a way to win with your customers through creating good jobs. In front line service settings, we have seen turnover levels from 40% to 300%, depending on the organization. The cost of turnover alone could be 10 to 25% of what you're paying your employees.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode