Reddit’s Steve Huffman: Online platforms ‘can’t just sit on their hands’
Masters of Scale
Customer-Centric Innovations in Tech Development
This chapter delves into Microsoft Clarity's development journey, focusing on the team's commitment to customer feedback and user experience. It highlights the introduction of a quiz module and the transition to a mobile app, while also connecting to the origin story of a prominent social media platform, showcasing the significance of adaptability in tech innovation.
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