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Reddit’s Steve Huffman: Online platforms ‘can’t just sit on their hands’

Masters of Scale

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Customer-Centric Innovations in Tech Development

This chapter delves into Microsoft Clarity's development journey, focusing on the team's commitment to customer feedback and user experience. It highlights the introduction of a quiz module and the transition to a mobile app, while also connecting to the origin story of a prominent social media platform, showcasing the significance of adaptability in tech innovation.

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