
Effectively Delivering Bad News and Managing Emotions with Gregory Williams
Negotiate Anything
00:00
Getting to the People Side of the Probate Process
Being sympathetic is about not being caught up in your own emotions. It's trying to understand how each particular person is grieving based on the relationship that they had with the decedent. The other party are another member of the family. Am, you know, somebody has to be objective against somebody and help navigate these people through. Thut til was the most equitable for everybody.
Play episode from 24:48
Transcript


