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The Average Knowledge Worker Checks in on Email or Instant Messenger Every Six Minutes
The average knowledge worker checks in on email or instant messenger every six minutes. The max, the time between email checks that the most users actually satisfied was I'm looking at here one minute. This is a huge issue because as I emphasize in my book, a world without email, context switching is expensive for the human brain. It takes a lot of neuronal machinery to shift our attention from one target to another and it's not easy to switch.