5min chapter

The Seed Stage - formerly "the June Podcast" cover image

Creating a shared product mission & energizing your teams | Brian Donohue (Intercom's VP of Product)

The Seed Stage - formerly "the June Podcast"

CHAPTER

Finn and the AI Product That You Launched

Emmett: Finn is the obvious first thing to build. It's like hallucinations can't trust it. Products dead on arrival. So we focus on these inbox features that were fast to build with some value and still proving to be of some value. We had a prototype that we showed by the middle of March to show, hey, we've got something real here. And then we had to move into like, okay, now we actually need to make this a real product That customers can actually use. The market stuff we basically had a very small team getting to the, but that was just the announcement. I'm sure it's not fully ready. There are lots of missing parts,

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