In the last 20 years, 50% of the S&P 500 has disappeared. What are the most common ways that you see them screwing up in the early stages of that transition? The beginning of every failure has some sense of arrogance that creeps into the culture. And I think it starts with arrogance. You start to lose a little bit of culture. Culture takes a very long period of time to build, but can be destroyed almost overnight.

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