56. Does conversational AI give us better insights?
Future Proof
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Chat Bots Are Not All Task Driven
There's a balance, isn't there? To keep the conversation natural, that that you aren't only talking about task completion. And at the same time, not wasting people's time. It reminds me of this metric that a google has developed: sensibleness and specific he specificity average. But i think the real challengeis just that ma maintaining context. So the chapbots are wear of what it's just did, and are wear about what even the conversation is about. You know, for us about shopping, we need to make al conversation remains about shopping, d doesn't veer off.
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