3min chapter

Tech Disruptors cover image

SAP Business Data Cloud Optimizing Customers for Enterprise AI

Tech Disruptors

CHAPTER

The Evolution of Data Technologies: From Business Intelligence to Agentic AI

This chapter explores the transformation of data technologies, highlighting the shift from traditional business intelligence tools to the innovative realm of agentic AI. It discusses the role of analytical reasoning in enabling complex data processing and enhancing customer service interactions through advanced multi-agent communication.

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