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MBA2057 The Cost of Firing an Employee + Free Ride Friday

The $100 MBA Show

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How to Document Everything in Your Business

You need to document everything in your business so that you can have a bank of knowledge. Most people let their team members just remember it in their head, and they don't actually write it down. For example, if you run a utop channel and you hired somebody to upload and publish your vidios and prole meta deta get them to write down, step by step, how to do that. This is what i'm talking about. Even simple things like refunding a customer, or up dating your web sit.

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