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Cognigy's approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers

VUX World

CHAPTER

The Large Language Model Adds Context to the Conversation Designer

Large language models have this base layer of conversation ability already built in. So for example if a lot of people say well how would I know with them a customer or not then you would provide a reply to that. Knowledge search contextual management and then how you put all of that together is really the IP of what we're doing.

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