Cognigy's approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers
VUX World
00:00
The Large Language Model Adds Context to the Conversation Designer
Large language models have this base layer of conversation ability already built in. So for example if a lot of people say well how would I know with them a customer or not then you would provide a reply to that. Knowledge search contextual management and then how you put all of that together is really the IP of what we're doing.
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