What Kind of Things Can Managers Do to Facilitate That?

A manager's first job is to focus on clarity, not control. When human beings are clear, they'll tend to want to achieve against those things. Some cultures aren't going to be good for some people but great for others. We say you've got to find your home - so some managers aren't goingto be good for everyone. But if you spend time consistently and actively clarifying yourself, then you will unleash their potential.