The New Era of AI Voice Is Here - Lily Clifford, CEO of Rime Labs
Superhuman AI: Decoding the Future
00:00
Transforming Voice Applications
This chapter critiques the current state of voice application technology, particularly in banking, and its shortcomings in enhancing customer experience. It explores the shift from minimizing call lengths to fostering engaging conversations, highlighting advancements in AI voice applications and the evolving landscape of user engagement. Furthermore, it addresses the challenges and opportunities within open source vs. proprietary voice models, emphasizing the need for high-quality data and tailored benchmarks to improve customer satisfaction.
Transcript
Play full episode
