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The Slow Death Of Legacy Software, with Joe Stolte

Podcast Payoffs

CHAPTER

Evolution of AI in CRM Software and its Impact on Companies

Exploring the integration of AI into CRM software like Salesforce, the challenges faced by companies in adopting advanced machine learning models, and the implications on innovation and competition within the tech industry. The chapter discusses the shifts in staffing strategies and the reshaping of company values in response to AI advancements, reflecting on the consequences of technology-driven cultural transformations and market shifts.

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