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#64, Kristi Herold, Founder and CEO of JAM — Pivoting during a crisis, leading through playfulness, and creating joy in the workplace

From Start-Up to Grown-Up

CHAPTER

Learning from Pandemic Errors: The Importance of Workplace Culture

This chapter reflects on the critical lessons learned about employee engagement and company culture during the pandemic. It details the journey from drastic cost-cutting measures that hurt employee satisfaction to the reinstatement of cultural initiatives that restored positivity and engagement in the workplace.

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