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543: Robert Cialdini | Pre-suasion

The Art of Charm

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The Secret to Persuasion

The new work is called pre-swasion. It's the practice of getting recipients sympathetic to your message before they experience it. You argue that the best persuaders actually spend a lot more time crafting what they do and what they say. The book Influence came along just as this concept of evidence-based decision-making was starting to gain traction.

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