In Depth cover image

Building a hybrid go-to-market motion — GC Lionetti’s lessons from Confluent, Dropbox & Atlassian

In Depth

00:00

What's the Ideal Customer Journey?

At confluent, the ideal customer journey is mapped out in a very visual way. We looked at what metrics were involved in each part of those journeys. And that was really beneficial for us to give a sense of how different was our ideal funnel versus our current funnel. For drop ock, when we created our cloud product, it was a new offering for us. So we had to create this really new experience for them and almost re engineer everything that we did in the cloud. It's not looking for perfection here. It's more looking for, is it something we either measure to day, or could measure down the line? But it was also to give us intuition of how do we

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app