At confluent, the ideal customer journey is mapped out in a very visual way. We looked at what metrics were involved in each part of those journeys. And that was really beneficial for us to give a sense of how different was our ideal funnel versus our current funnel. For drop ock, when we created our cloud product, it was a new offering for us. So we had to create this really new experience for them and almost re engineer everything that we did in the cloud. It's not looking for perfection here. It's more looking for, is it something we either measure to day, or could measure down the line? But it was also to give us intuition of how do we

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