2min chapter

Lenny's Podcast: Product | Growth | Career cover image

Lessons on building product sense, navigating AI, optimizing the first mile, and making it through the messy middle | Scott Belsky (Adobe, Behance)

Lenny's Podcast: Product | Growth | Career

CHAPTER

How to Be More Empathetic in Your Product

Koda: I'm really excited about the day when kind of products meet us where we are based on what type of user we are. The most humbling moments for me as a product leader have always been shoulder to shoulder to customers, watching them actually go about their day. And with empathy, we can then better create quote unquote for ourselves, right? Because by developing empathy for others, we're feeling what they're feeling. We can then be the customer.

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