This chapter discusses the importance of recognizing major world events in the workplace, emphasizing the opportunity it provides to create a supportive environment and highlight the humanity of employees. Personal experiences of going through events such as 9/11 as a company and the resulting team growth are also shared.
When things happen in the world around us, we still go to work. This week, Pat and the team discuss the most and least effective ways managers and leaders can address current events with their teams.
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