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159. Voices of CEO Excellence: Merck’s Ken Frazier. Episode 1

Inside the Strategy Room

CHAPTER

The Importance of Process in a Large Company

I think it's important to recognize that if you have a bunch of really talented people working together, they're not necessarily going to automatically like each other or want to work together. So we used to talk about the commonwealth, the common good, the enterprise. And the question was, is the person taking actions and behaving in a way that puts Merck first rather than themselves or their area? That was basically the test that I applied.

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