Tanya: I think that as practitioners, all of us can do a better job at taking more time to ask more probing questions. She says you're either a maximizer or a satisficer; there are good and bad things about each. Tanya: The role of a travel agent is to save me from myself, to narrow the options down.
Do you find it tough to make decisions? Do you get stuck coming up with options (or overwhelmed by too many of them)? Or maybe you worry about how people will take your decision and if they’ll disagree with it? Do you often grapple with guilt or regret after making a final call?
A dentist who directs a public health clinic wants to gain confidence in her ability to make sound decisions. Behavioral scientist Leslie John shares methods for not overthinking, preempting pushback, and making peace with a tough call.
Guest expert:
Leslie John is a behavioral scientist and professor at Harvard Business School.
Resources:
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