I think groups as a rule, like a heuristic make terrible decisions. I was trying to answer your question. How should teams make decisions? No, this is too important though, right? Because not everybody in when people agree with it, but they can't change it. And so there's no sort of like learning that happens from these.
My guest today is celebrated research psychologist Gary Klein who has spent nearly 50 years studying how and why people make the decisions they do.
We discuss naturalistic decision making, the crucial difference between experience and expertise, why some people stagnate and others progress, Cognitive Flexibility Theory, the role of storytelling, surprising ways to gain insights, fixation errors, cognitive biases, mental models, accelerated learning, and so much more.
--
Want even more? Members get early access, hand-edited transcripts, member-only episodes, and so much more. Learn more here: https://fs.blog/membership/
Every Sunday our Brain Food newsletter shares timeless insights and ideas that you can use at work and home. Add it to your inbox: https://fs.blog/newsletter/
Follow Shane on Twitter at: https://twitter.com/ShaneAParrish