
How DoorDash built a $40 billion business in 10 years with Kofi Amoo Gottfried, CMO
Uncensored CMO
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Adapting to Challenges: DoorDash's Journey
This chapter explores DoorDash's rapid evolution during the COVID-19 pandemic, emphasizing customer retention strategies and the swift adjustments made to support local restaurants. It highlights the company's innovations such as contactless delivery and the Double Dash feature, showcasing their commitment to enhancing customer experience. Additionally, the discussion touches on the broader impact of e-commerce on small businesses, illustrating DoorDash's role in empowering local economies.
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