6min chapter

Redefining Work cover image

Measuring How HR Impacts the Employee Experience with ADP Research Institute Head of Research Marcus Buckingham

Redefining Work

CHAPTER

HR Experience Score - What Drives That?

HRXPS is a new way to measure and assess the impact of HR teams. It's based on 51% of variation in how likely you would be to recommend the company to friends and family. And when you dive into the 49% that's unexplained, what you bump into is people's experiences of HR. Everything we do in HR touches the human in human resources; it touches at our very emotional core.

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