6min chapter

AI Today Podcast: Artificial Intelligence Insights, Experts, and Opinion cover image

AI Today Podcast: Best Practices in AI Project Management: Excerpts from our Enterprise Data & AI CPMAI Panel

AI Today Podcast: Artificial Intelligence Insights, Experts, and Opinion

CHAPTER

How Do Agents Talk to People Who Call Them?

Corecard is a health insurance company based in New York City. It uses AI and ML to help members of its network get the care they need. CEO: "We can forget that it's actual human beings that we're talking about here" We are starting small as we do in the methodology, he says.

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