
Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium
VUX World
00:00
What's the Biggest Gap in Testing?
The biggest gap I see is within our clients is knowing the needs and requirements of your end users. Number one is accuracy. People want accurate answers from the bots delivered quickly. To be able to do this, you need to do this testing we talked about already. And last form, number four, there is performance. You shouldn't underestimate how does your bot behave if there are 100, 500, 1000, 10, 1000 users in parallel talking to it. It's always security, data privacy, GDPR. All testing standards we have are relevant. Take the overtop 10 vulnerabilities and so on for web. If a bot is on the web, widget, it should be compliant with those
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