We forget that these are basic writing strategies and tools that will make us far more persuasive as communicators in the workplace. If you want to come across as more understandable and concise and clear when you're writing emales especially, start with the bottom line. At amazon they call it blot, which is bottom line on top, which they copied from the us Military. You always hat you ask, yes all the time. Give me the big idea up front, and then fill in the details. That's called bottomline on top.

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