The Challenge of Managing a Small Business at Scale

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Being a dreamer is a key trait for founders, but in homdy's case, his dreamer tendencies meant he overlooked some of the nuts and bolts issues of making a business work at scale. I would also argue that this was compounded by homdy's style when it came to building a strong community on the plant floor. This meant he built a strong sense of co ownership among his team. But it also made it easier for him to miss out on the strategic wide angle view that a leader must take. The main thing is keeping the main thing the main thing.

Your local community can be the power behind an epic scale story — because smart community investment always maximizes returns. No one knows this like Hamdi Ulukaya, the founder and CEO of Chobani. He turned a small Upstate New York town into an epicenter of Greek yogurt by mobilizing a community to revive a mothballed dairy plant. In creating opportunities for new jobs, he created opportunities for massive scale. This story repeats over and over as the company grows, building communities with a sense of co-ownership. “This is not really a Hamdi story,” Ulukaya says. “This is a story about the people in our communities, what they're made of, and the values and capability that they have.”

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