Navigating the Early Days of COVID-19 and SaaS Resilience

This chapter reflects on early reactions to the COVID-19 pandemic, sharing personal experiences during quarantine and pivotal events like the NBA game cancellation. It explores the resilience of the SaaS industry in adapting to remote work amidst the pandemic while discussing Salesforce's strategic acquisition of Slack. The conversation also highlights economic factors in California and anticipates the future of public gatherings as vaccination efforts expand.