
Dialling it up: The evolution of phone support
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Switch - The Best Customer Phone Support Moment
i think that we'll see phone being introduced in more of the situations that it's needed and become less of the default option. I actually had a flight book to go home and visit some family over holidays. And so i carved hout leks of time on a sunday just to call them. Three hours into whold time, the call dropped. It was brutal. Ok, that's it for this week. Thanks for listening. Forward slash switch is in the show notes.
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