
Classic Cadillac on Hospitality in Service Lane, Benzel-Busch on Luxury Fixed | Daily Dealer Live
Car Dealership Guy Podcast
00:00
Enhancing Customer Service in Automotive Industry
This chapter explores strategic approaches to managing customer service for older vehicles and trade-ins, highlighting the importance of coordination between service and sales departments. It emphasizes the innovative use of video technology to enhance customer interactions and satisfaction while discussing challenges and strategies for building trust and transparency in the automotive service industry.
Transcript
Play full episode